Shipping Policy
Shipping Policy
Effective Date: July 30, 2026
Shipping Policy
Thank you for shopping with Tech & Tonic. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order, you agree to the terms outlined below.
Order Processing
All orders are subject to payment verification and product availability.
Most orders are processed within 1–5 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.
During periods of high order volume, product launches, holidays, or unforeseen circumstances, processing times may be extended.
Dropshipping Fulfillment
Tech & Tonic operates using a dropshipping fulfillment model.
Products are shipped directly from our trusted fulfillment partners and suppliers. As a result:
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Items in the same order may arrive in separate packages.
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Products may ship from different warehouse locations.
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Delivery times may vary depending on the product and destination.
Shipping Times
Estimated delivery times after shipment are generally:
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United States: 5–15 business days
These are estimates only and are not guaranteed.
Actual delivery times may vary due to factors outside our control.
Shipping Delays
Tech & Tonic is not responsible for shipping delays caused by:
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Weather events
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Carrier delays
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Customs inspections
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Natural disasters
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Supply chain disruptions
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High shipping volumes
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Incorrect shipping information provided by the customer
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Other events beyond our reasonable control
Delivery estimates should not be considered guaranteed delivery dates.
Shipping Costs
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Any promotional free shipping offers apply only as stated at the time of purchase.
Order Tracking
When available, tracking information will be provided by email once your order has been shipped.
Tracking updates are provided by the shipping carrier and may take several days to appear after shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is submitted, please contact us immediately.
Once an order has entered processing or has shipped, we may be unable to change the delivery address.
Orders returned due to an incorrect or incomplete address may require additional shipping charges before reshipment.
Lost or Stolen Packages
If tracking shows that your package has been delivered to the shipping address provided, Tech & Tonic is generally not responsible for lost or stolen packages.
If you believe your package is missing, we recommend:
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Checking around your delivery location
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Asking household members or neighbors
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Contacting the shipping carrier
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Waiting up to 48 hours, as some carriers mark packages as delivered before final delivery
We will reasonably assist you in communicating with the carrier when possible.
Damaged Shipments
If your order arrives damaged, please contact us within 7 calendar days of delivery.
Include:
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Your order number
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Photos of the damaged product
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Photos of the shipping packaging
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A brief description of the issue
Claims submitted after this period may not be eligible for replacement or refund.
International Shipping
At this time, Tech & Tonic ships only within the United States, unless otherwise stated on our website.
Order Cancellations
Orders may only be canceled before they have been processed by our fulfillment partners.
Once processing has begun, cancellation may no longer be possible.
Contact Us
If you have questions regarding shipping, please contact us:
Tech & Tonic
Email: vanbickers@gmail.com
Phone: (847) 668-3033